Patients and Families as Partners in Care Delivery Transformation

July National Briefing

July National Briefing: Patients and Families as Partners in Care Delivery

Patients, families and consumer advocates are the great untapped resource in our quest to achieve the Triple Aim of better health, better care and lower costs. Only patients and their families/caregivers live at the intersection of all aspects of the health care system, giving them unique experiences and insights to help improve care quality and outcomes while reducing health care costs.

A leader in the field of patient and family engagement, the National Partnership for Women & Families has worked to bring together patients and families with health professionals to form partnerships with the goal of achieving the Triple Aim. Representatives from the National Partnership joined the PCPCC during this webinar to to provide an overview of their work with various patient-centered delivery models and how their organization is helping to build partnerships to improve health care outcomes. 

Jennifer Sweeney

Chief Improvement Catalyst, X4 Health
Jennifer Sweeney, M.A., ACC, harnesses her passion for catalyzing change to help both health care organizations and individual health care leaders enhance existing strengths and improve organizational effectiveness and leadership capacity.  She serves on the Virginia Hospital Center’s Patient and Family Advisory Council, the American College of Physicians’ Advisory Board for Patient Partnership in Healthcare and sat on the Joint Commission’s Patient and Family Advisory Board for more than six years. Jennifer is a frequent speaker on health care issues, with a particular focus on consumer stakeholder engagement strategies, and has collaborated with others to publish a variety of articles focused on patient and family engagement and patient- and family-centered care. read more

Alison Shippy

Associate Director with the Consumer-Purchaser Alliance, National Partnership for Women and Families
Alison Shippy currently works for the National Partnership for Women and Families and serves as Associate Director with the Consumer-Purchaser Alliance – a collaboration of leading consumer, employer and labor groups working together to promote the use of performance measurement in health care to inform consumer choice, value-based purchasing, and payment. Alison first worked in clinical research and hospital quality/patient safety for Memorial Sloan-Kettering Cancer Center in New York City and most recently worked for the American Academy of Dermatology on issues of performance measurement, patient safety, and public policy. Alison holds a MPH in health policy and management from Columbia University.  read more

Mark Savage

Director of Health Information Technology Policy & Programs, National Partnership for Women and Families
Mark Savage serves as Director of Health IT Policy and Programs at the National Partnership for Women & Families, one of the nation’s leading nonprofit organizations working to promote workplace fairness, access to high‑quality, affordable health care, and policies that help women and men meet the dual demands of work and family. read more
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