Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Resources

Childrens Hospital of Orange County - Asthma Care Algorithm

May 2017

Patient-Centered Medical Homes and the Care of Older Adults

PCMH Roadmap | October 2016

Improving Population Health by Working with Communities: Action Guide 3.0

National Quality Forum | August 2016

A Roadmap for Population Health Management

Healthcare Informatics | June 2016
This roadmap describes a trend towards population health management and value-based payment models through the patient-centered medical home (PCMH). It details the importance of comprehensive primary care that includes behavioral health, social workers, and community services. This resource acts as a guide to help practices transition to value-based care.

CAPG’s Guide to Alternative Payment Models

CAPG | June 2016

Patient Self-Management Support of Chronic Conditions

Agency for Healthcare and Research Quality | June 2016

Oral Health and Primary Care

March 2016

The Path to a People-Centered Health System: Next Generation Consumer Health Advocacy

Community Catalyst | January 2015
This resource emphasized the importance of a person- and family-centered healthcare system. It is intended as a resource for consumers and advocates to be able to influence healthcare transformation. While it is well-known that advocates want our health system to be person-centered, this guide acts to help consumers realize what this actually means and what it looks like in practice.

News

Corona Virus
February 23, 2021 | Primary Care Collaborative
Primary Care & COVID-19: Round 26 Survey
February 10, 2021 | PCPCC Press Release
Primary Care Remains Untapped as U.S. Struggles to Administer COVID-19 Vaccines
Corona Virus
February 10, 2021 | Primary Care Collaborative
Primary Care & COVID-19: Round 25 Survey
January 7, 2021 | PCPCC Press Release
Primary Care is Key to COVID-19 Vaccine Dissemination but is Left Out So Far
Corona Virus
January 4, 2021 | Primary Care Collaborative
Primary Care & COVID-19: Round 24 Survey

Related Content

Title Date Source
Enriching Patient-Centered Medical Homes Through Peer Support August 2015 Annals of Family Medicine
Bringing Patients Into the Patient-Centered Medical Home July 2015 North Carolina Medical Journal
Many Medicaid Beneficiaries Receive Care Consistent With Attributes Of Patient-Centered Medical Homes July 2015 Health Affairs
No Place to Call Home — Policies to Reduce ED Use in Medicaid June 2015 New England Journal of Medicine
Patient and family engagement: a survey of US hospital practices June 2015 BMJ Quality & Safety
Development and validation of the Medical Home Care Coordination Survey for assessing care coordination in the primary care setting from the patient and provider perspectives June 2015 BioMed Central
An Overview of the Patient-Centered Medical Home for Rural Patients, Caregivers, and Healthcare Stakeholders May 2015 Center For Children & Families
Stories from the Nexus: Podcast Series Explores Interprofessional Training in Primary Care March 2015 National Center for IPE
Map Tools: PCMH Slide Presentations:Slide Deck 1: PCMH 101 - General Overview. Slide Deck 2: PCMH 201 - A Snapshot of the Evidence. January 2015
The Patient-Centered Medical Home's Impact on Cost and Quality: Annual Review of Evidence, 2013-2014 January 2015 Patient-Centered Primary Care Collaborative

Pages

Title Source Date
CVS Health launches "Time for Care" encouraging individuals to prioritize primary health care needs:New campaign by a PCC Executive Member CVS Health July 15, 2020
More Than One-Third of Primary Care Clinicians Not Ready for Next COVID-19 Surge:New survey data shows primary care practices do not have the necessary equipment to prepare for the current surge or second wave of COVID-19 pandemic predicted this fall PCPCC Press Release July 1, 2020
Primary Care & COVID-19: Week 15 Survey Primary Care Collaborative July 1, 2020
Primary Care & COVID-19: June 26 Update Primary Care Collaborative June 26, 2020
Declines in Patient Visits during COVID-19 Shutdowns Projected to Cost U.S. Primary Care $15 Billion in Revenue by Year’s End June 25, 2020
PCC Statement on Racism and Equity Primary Care Collaborative June 24, 2020
Miss the Primary Care in the Time of COVID-19 Twitter Chat? Here’s How You Can Revisit It:Saved Q&A Contains a Wealth of Resources, Articles, Programs and Initiatives Primary Care Collaborative June 24, 2020
80 Percent of Primary Care Clinicians Say Their Level of Burnout is at an All-Time High :New survey data shows clinicians and patients face mounting pressures in mental, physical and emotional health as impacts of COVID-19 continue PCPCC Press Release June 18, 2020
Primary Care & COVID-19: Week 14 Survey Primary Care Collaborative June 18, 2020
Innovaccer Releases Research Insights to Help Healthcare Organizations Battle the COVID-19 Pandemic:Innovaccer uncovers insights from 1,000 healthcare executives to devise strategies for providers to better manage the pandemic and build a foundation for the post-COVID era PR Newswire June 12, 2020

Pages

Title Presenter Date
The Results Are In: An Overview of Key Findings from PCPCC's Annual Report Nwando Olayiwola January 30, 2014
Working with Care Teams After Treatment:PCPCC Cancer Care Webinar Series Larissa Nekhlyudov, Audrey Whetsell December 16, 2013
Working with Care Teams During Treatment:PCPCC Cancer Care Webinar Series Carmelita Escalante, Lyle Green, Dana Bright December 12, 2013

Pages

Associated Stakeholders: 

Patients, Families & Consumers

Millennials and Primary Care

Shared Decision-Making

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