The Action Guide is a framework to help multi-sector groups work together to improve population health by addressing 10 interrelated elements for success and using the related resources as needed. Like a “how-to” manual, the Action Guide is organized by these 10 elements and contains definitions, recommendations, practical examples, and a range of resources to help communities achieve their shared goals and make lasting improvements in population health.

Turn-key implementation guide and presentation slides to start a patient and family advisory council. 

This article includes lessons learned, best practices and suggested ways pediatricians can foster these partnerships to enhance outcomes for the children they care for and their families. 

This change packet was originally created as a guide for practices participating in the Transforming Clinical Practies Initiative. It outlines tangible steps to meet TCPI goals, which align with Quality Payment Program standards. 

One way to begin working with patients and families in planning for improving self- management support is to explore the ambulatory care experience through the eyes of individuals with chronic conditions and their families. A “walk-about” is an activity that can be used to obtain patient and family perspectives. It is helpful to have more than one patient and family perspective. If you have patients and families who are advisors within your program, ask them to participate in the activity.

One way to begin working with patients and families in planning for improvement is to explore your primary care setting through the eyes of patients and their families. A “walk-about” is an activity that can be used to obtain patient and family perspectives. If you have patients and families who are advisors within your program, ask them to participate in the activity. If you don’t currently have any patient or families identified as advisors, invite several patients and families who receive care in your facility.

This assessment can be completed by the clinic transformation team or other group which includes administrative and clinical leaders, managers, frontline staff, and patient and family advisors. The group can then discuss responses and develop an action plan.

This is a template that your practice, clinic, or hospital can use to engage patient and family advisors. 

We believe that working with you to improve care at our practice will make the changes made better meet the needs of all our patients and their families. We invite you to consider becoming a Patient or Family Improvement Partner. Sharing your ideas, experience, and opinions helps us think about ways to improve the care experience. There are many different ways or “jobs” that benefit by the insights of people like you. All of them provide you with a chance to work with us to improve care for everyone.