Person- & Family-Centered

Primary care is focused on the whole person - their physical, emotional, psychological and spiritual wellbeing, as well as cultural, linguistic and social needs.
Primary care is grounded in mutually beneficial partnerships among clinicians, staff, individuals and their families, as equal members of the care team. Care delivery is customized based on individual and family strengths, preferences, values, goals and experiences using strategies such as care planning and shared decision making.
Individuals are supported in determining how their family or other care partners may be involved in decision making and care.
There are opportunities for individuals and their families to shape the design, operation and evaluation of care delivery.

Resources

Hiding in Plain Sight: Investing in Primary Care Can Heal Our Dysfunctional Health Care System

June 2024

Innovacer COVID-19 Management System

Innovaccer COVID-19 Management System - April 2020

Oseltamivir plus usual care versus usual care for influenza-like illness in primary care: an open-label, pragmatic, randomised controlled trial

The Lancet - January 2020

In Their Words: Consumers' Vision for a Person-Centered Primary Care System

In Their Words: Consumers' Vision for a Person-Centered Primary Care System - November 2019

Migraine Patient Toolkit: A Guide for Your Care

Migraine Patient Toolkit - July 2019

PedHITSS: A screening tool to detect childhood abuse in clinical settings.

Family Medicine - November 2018

Background Note on Direct Primary Care

Harvard Medical School Center for Primary Care - July 2017

The model of Direct Primary Care is a subscription-based model aiming to circumvent the barriers posed by coding and payment schemes in traditional fee-for-service care. This model improves continuity as well as accessibility of care for patients. It also works to focus on the patient as a person rather than focusing on the payment scheme, making care more equitable.

Does Daily Self-Monitoring of Blood Sugar Levels Improve Blood Sugar Control and Quality of Life for Patients with Type 2 Diabetes Who Do Not Use Insulin? -- The Monitor Trial

Glucose Self-monitoring in Non–Insulin-Treated Patients With Type 2 Diabetes in Primary Care Settings - June 2017

Family Engagement Quality Improvement Change Package

American Academy of Pediatrics, National Resource Center for Patient/Family-Centered Medical Home - May 2017

This resource provides practical tools for providers to increase family engagement in pediatric care. It emphasizes the importance or creating a plan and sharing decision-making responsibilities with patients and their families.

Physical Exercise for Late-Life Depression: Customizing an Intervention for Primary Care

Journal of the American Geriatrics Society - February 2017

The fit family challenge: A primary care childhood obesity pilot intervention

Journal of the American Board of Family Medicine - July 2016

Positioning the Family and Patient at the Center

American Academy of Pediatrics - May 2015

The American Academy of Pediatrics documents 17 case studies of practices nominated as exemplary patient- and family-centered medical homes. These approaches are essential to their efforts to address quality, lower costs, workforce control, technology, and safety. Primary care practices functioning as medical homes can partner with both families and community resources to increase family-centeredness. These case studies showed among the practices a greater use of health IT, improved communication, and enhanced access to medical staff outside of regular hours.

The Patient-Centered Medical Home: Preparation of the Workforce, More Questions than Answers

Journal of General Internal Medicine - February 2015

As practices transform towards the PCMH model, it is important for clinicians to be trained in a more person- and family-centered manner of care. This ensures that patients are getting the right care at the right time, thus improving the patient experience while preventing unnecessary costs.

The Path to a People-Centered Health System: Next Generation Consumer Health Advocacy

Community Catalyst - January 2015

This resource emphasized the importance of a person- and family-centered healthcare system. It is intended as a resource for consumers and advocates to be able to influence healthcare transformation. While it is well-known that advocates want our health system to be person-centered, this guide acts to help consumers realize what this actually means and what it looks like in practice.

Pilot-Testing a New Program for Providing Personalized and Patient-Centered Preventive Care

American Journal of Managed Care - December 2014

Thus study aims to address concerns of time constraints when considering the implementation of personalized, person-centered care strategies. They implemented this care model in a busy urban clinic and found that it did not cause much disruption or time delays and it improved the quality of care.

Webinars

PCPCC SAN Webinar: Patient Partners Key to Successful Clinical Transformation
Webinar Recording: Women's Health Care Across the Lifespan
PCPCC SAN Webinar: Assessing the Practice with Patients and Families-
Talking with Caregivers about Overuse: A Guide for Clinicians
The Role of Leadership in Creating a Culture of Patient-and Family-Centered Care
Addressing Health Literacy Through Patient and Family Engagement
Learning From Patient Experience
Integrating Patient Family Engagement into Choosing Wisely Implementation
Transforming Clinical Practice In Partnership with Patient and Family Advisors
Choosing Wisely Implementation across Georgia
Beyond Projects & Programs: 5 Steps to Patient-Centered Culture Change
Small Practice Strategies for Incorporating the Patient and Family Voice into
Activating Patient Engagement in Care Delivery: Performance Metrics that Guide
PCC's July Webinar
Effective Partnerships for Enhancing Medication Safety and E-tool Use:
PCC's September Webinar
Quality Payment Program Readiness: Integrating PFE Strategies to Accelerate
Prioritizing Solutions: Empowering Collaborative Primary Care with Ethical Use
Overcoming Challenges to Ideal Primary Care
Primary Care Champion - Susan McDaniels
Building Partnerships with Patients in Adoption of Choosing Wisely Tools
The Evidence Behind Whole-Person Primary Care
Peer Support: Enhancing Care for Patients and their Families
PCC August Webinar
Building Partnerships with Patients and Families to Improve Care
Improving Patient/Family Engagement Through Peer Support for Parents of
Enhancing Person and Family Engagement with Parent-to-Parent Peer Support
Exploring Peer Support in Ambulatory Care - Lessons from the Field