Connecticut Department of Social Services Annual Report
State Fiscal Year 2015
Key Accomplishments Across Health Services included in this report:
Access to Care
- Increased the number of Primary Care Providers (PCPs) enrolled in Medicaid by 7.49% and specialists by 19.34%
- Recruited and enrolled 22 new practices into DSS’ Person-Centered Medical Home (PCMH) program
Person-Centered Medical Home Program Satisfaction
- Achieved an overall member satisfaction rating of 91.1% among adults and 96.1% on behalf of children
- Immediate access to care increased to 92.5% of the time, when requested by adults, and 96.7% of the time, when requested on behalf of children.
- Among a number of measures of courtesy and respect shown to HUSKY members, communication before and during care, PCMH providers were rated overwhelmingly positively by HUSKY members.
