UnitedHealthcare currently operates 13 medical home programs in 10 states for the commercially insured population These programs include more than 2,000 participating physicians and 300,000 members.
UnitedHealthcare’s medical home model integrates a range of capabilities. These include support for practice transformation, an engaged physician leadership, the integration of care management in practice workflow through a dedicated care manager, the exchange of data and analytics between the medical home and the payer that is real-time and bi-directional, upfront investments in HIT, and patient engagement in the care process over the long term. Even when all of these criteria are met, success also depends on a financial model that rewards value.
