Sixteen years ago in its landmark report, To Err is Human, the Institute of Medicine articulated aims for care to be safe, effective, and patient- and family-centered. Though strides have been made, sustaining progress is challenging. This webinar will outline two important frameworks that organizations have used successfully – high reliability and patient and family-centered care, to advance patient and family engagement in safety.
Webinar Objectives:
• Define the principles of high reliability as applied in health care.
• Understand the intersection of high reliability and patient and family-centered care.
• Identify patient and family engagement in safety strategies aimed at impacting a culture of safety.
