The Primary Care Collaborative (PCC), in partnership with The Larry A. Green Center, today released results of a real-time survey of primary care clinicians conducted April 3-6, measuring the impact of COVID-19 on their practices.
This is the fourth consecutive week the organizations have conducted the survey as the number of cases of COVID-19 in the U.S. increases. 54% reported in the survey that mental health is an area of growing need for patients, and 72% reported that at least some of their patients have no ability to receive care through telehealth. This week’s survey results also show that the new normal for primary care practices is a stressful way of operating, with limited personal protective equipment (58%) and testing, nearly half with staff illnesses/quarantined, and financial uncertainty.
“Many of the challenges seen in earlier weeks of the survey persist. For example, many clinicians are reporting – about 60% this week – that they are not sure that the majority of the care they are providing is reimbursable,” said Rebecca Etz, PhD, Co-Director of The Larry A. Green Center and Associate Professor of Family Medicine and Population Health at Virginia Commonwealth University. “There is a moving silent heroism that, even with the uncertainty about payment, clinicians continue to do what’s necessary to meet the needs of their patients.”
"We join many other primary care leaders in calling for all payers to follow Medicare’s lead by reimbursing telehealth and telephonic visits at the same rate as face-to-face visits in order to meet patient need and protect healthcare staff,” said Ann Greiner, President and CEO of the Primary Care Collaborative. “We are also calling for a well-resourced national effort to get more diagnostic tests and personal protective equipment to practices. The current de-centralized approach is not working.”
This week’s survey results reflect input from over 1,000 primary care physicians, nurse practitioners, and PAs. Respondents spanned 49 states, Washington, D.C., and Puerto Rico, with the largest percentage of respondents (27.6%) from Washington state. Respondents’ specialties ranged among family medicine (71%), pediatrics (11%), internal medicine (8%), geriatrics (6%), and primary care pharmacy (1%). A third of responding clinicians work in practices where half or more of the patient population is covered by Medicaid, and about a fifth (22%) work in rural practices. Payment types varied: a third reported that the majority of their practices’ office visits last week were fee-for-service; 12% reported that the majority were capitated (excludes those that marked “unsure”).
Topline analyses include:
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Experts are available to provide insight and comment on the survey:
If you would like to speak with either of these experts, please contact:
Stephen Padre
Communications Manager, Primary Care Collaborative
spadre@thepcc.org
202-417-3911
This survey is conducted weekly, and results are reported on the Larry A. Green Center and PCC websites.