For more information: densford@umn.edu
A 2-day seminar by Paul Plsek
About the seminar:
Transformation requires creative thinking. While the need to transform healthcare delivery is pressing, most of what we see in practice is incremental variations on the same themes. For example, we strive to improve patient experience or reduce waiting times, but maintain the decades-old mental models of, "You come to see us" and "this is the sequence of events that must occur." We need better ideas that challenge these underlying models.
Click here for Learning Objectives and Program
Who Should Attend:
Individuals and Quality improvement teams from health care organizations are invited to attend this workshop with a quality improvement or health care redesign challenge in mind. Come and learn how directed creativity can influence your thinking and accelerate your work, quality improvement and redesign efforts. Participants will gain knowledge, tools and techniques, as well as confidence and insights about leading redesign innovations and triple aim quality improvement projects in their health care organizations through the application of directed creativity and design thinking processes.
Day 1 Morning
Need for creativity and innovation in healthcare
Definitions of terms
Basic models of the mind from the cognitive sciences
Three key mental actions behind all creative thought
Exercises: Practice with basic tools for idea generation
Eight habits of creative individuals
Day 1 Afternoon
Integrating directed creativity into existing organizational leadership and improvement efforts
Healthcare examples from the experience of Virginia Mason Medical Center, Seattle
Exercises: Additional tools for idea generation
Innovation: Moving beyond ideas to implementation of change
Exercises: Harvesting and developing creative ideas
Day 2 Morning
Assessing and enhancing an organizational culture that supports creativity and innovation
Exercises: Assessing your organization’s culture for innovation
Taking it home and putting DirectedCreativity to work
Exercises: Developing personal and organizational action plans
Resources for further learning
Day 2 Afternoon Post Workshop Coaching Plans
Developing Action and implementation plans Plan 1 and Plan 2

