Peer Support is intentional, personalized, relationship-based, and available as needed. Peer Support offers a real-life, real-time perspective, a view only an experienced patient or family member can provide.
This webinar will:
Establish a shared understanding of peer support
Outline the benefits of peer support to patients, families, and primary care clinicians
Describe the components of established peer support programs
Discuss ways to integrate peer support into practices
Join PFCCpartners in welcoming Marion Moore, Patient Experience Manager at Dignity Health for the April Workshop. Marion is a champion of empowering patients, families & staff members to fully engage in the clinical experience and will highlight some of that work at Dignity Health. Learn the importance the clinical relationship and how patients and families can be more engaged in their care.
Webinar Description:
Many healthcare organizations lack a formal method to deeply understand and evaluate diverse patient and family experiences. Understanding care experiences of patients and families from minority racial and ethnic groups is essential to improving pervasive disparities. This webinar will strengthen healthcare organizations’ abilities to advance health equity by sharing strategies and tools that help recruit and retain diverse populations in patient and family advisory councils (PFAC).
The focus of the April Quality Forum with be addressing Person and Family Centered Care design and Coordinated Care delivery, with a specific focus on Care Coordination. Those in attendance will share information about their Care Coordination programs. A panel of peer speakers will discuss how they implemented their programming, with specific insight into PCMH+. The day will conclude with how to prove the value and sustain care coordination.
Webinar Description:
Do you coordinate patient and family advisory programs? Are you responsible to develop and sustain partnerships among health care professionals and patient and family advisors? This helpful webinar will provide best practices, tools and approaches used by staff liaisons to build successful patient- and family-centered programs. It will also highlight key components of well-established advisory programs and effective strategies utilized by individuals in this role to build partnerships between leaders, staff and clinicians, and diverse advisors.
You have the power to change systems, manage complex patient populations, and overcome restrictive payment models. But, do you know how?
Designed by medical directors, this interactive course will give you practical leadership and management tools that are immediately relevant to your practice. You will learn from course directors who have stood in your shoes, faced the same challenges, and can provide first-hand guidance on strategies to succeed.
NAACOS is offering a new opportunity for ACO executives to gain a deep understanding of key factors that determine an ACO’s success. This two-day workshop will feature noted experts in ACO operations and will include didactic presentations along with lab-style learning where you can dig into your ACO’s challenges and customize solutions proven to help you succeed.
The 8th Annual PFCC Conference will be held on March 12, 2018 at the California Endowment Center in Los Angeles, CA. Join us for an interactive day of shared learning about best practices in Person Family Centered Care. Learn from patients, families, peers and colleagues currently implementing PFCC practices across healthcare settings.
This webinar will highlight how to implement patient- and family-centered care in various mental health settings. Ways to engage people in the direct care experience and as quality improvement partners will be showcased. Practical tools and tips that help others build strong partnerships with those receiving mental health services and their families will be shared.
Join us as we continue the conversation on practice transformation and help participants learn:
1) The importance of physician engagement in quality improvement (the “why”)
2) To identify strategies to enhance physician engagement (the “what”)
3) To describe strategies to overcome challenges and barriers to truly have physicians lead quality improvement (“the how”)
Diane Stewart, Senior Director at PBGH’s California Quality Collaborative (CQC), will facilitate a robust discussion featuring guest speakers:
