From Regulation & Documentation to Transformation: The Planetree Framework for Patient-Centered Excellence
Long before patient-centered care became a centerpiece of health care reform efforts or a media buzz word, Planetree was defining what it means to be patient-centered. With more than three and a half decades of experience listening to patients and partnering with organizations to design and implement patient-centered approaches to care, the Planetree model provides, in concrete and actionable detail, a pathway for:
Partnering more effectively with patients
Engaging family members to improve quality, drive outcomes and foster continuity
Creating workplaces that promote superior performance, and
Redesigning organizational structures around the patient
This webinar provided an overview of the theory behind the Planetree methodology and introduced the Patient-Centered Designation Program as a framework for accelerating patient-centered transformation and improving outcomes.
Sara Guastello is Director of Knowledge Management for Planetree. In this role, she draws on current research and observational field work in developing a range of educational and implementation resources to guide healthcare organizations in their endeavors to deliver patient-centered care. Much of her work concentrates on the quality of human interactions that occur within healthcare settings, the importance of connecting healthcare personnel to the purpose and meaning of their work, and practical strategies for recasting patients and family members as true partners in care. read more