ACP offers two Web-based quality improvement (QI) programs, ACPNet and Closing the Gap, that focus on specific clinical conditions. ACPNet teaches clinical QI tools and techniques and educates office-based physicians on evidence-based best practices. ACPNet is registered as a practice-based research network with the Agency for Healthcare Research and Quality (AHRQ). Designed for the practice team, Closing the Gap helps physicians and staff to develop and improve strategies for creating systems change in their practices and to improve the care they provide to their patients. Our QI programs are designed to provide an avenue for physicians and their teams to achieve their practice-improvement goals. Closing the Gap and ACPNet programs provide practices with guidance and support as they embark on quality-improvement initiatives and work towards implementation of the Patient-Centered Medical Home (PCMH) model. Our approach to quality improvement emphasizes the need for improved process measures and enhanced clinical outcomes--principles central to the PCMH. Our programs ensure that practices work as a team towards the common goal of providing a superior quality of care to the patient.