Patient Engagement

Patient engagement plays a critical role in transforming the way health care is delivered and in improving patient health outcomes. For this to happen, patients need to foster a trusted relationship with their primary care team.

Innovative practices have incorporated several strategies to boost patient engagement, including: 

  • employing health coaches who work with patients and educate them about their conditions and listen to their concerns
  • connecting patients to community resources
  • using patient advisory councils to advise the practice on what they can do to better serve patients and the community 
  • creating web-based portals to facilitate additional pathways for patient-provider communication and collaboration

Resources

Choosing Wisely Handouts and Materials for Patient Education

Choosing Wisely, ABIM Foundation | October 2019

Drug & Alcohol Addiction

Drug and Alcohol Addiction | September 2019

Migraine Patient Toolkit: A Guide for Your Care

Migraine Patient Toolkit | July 2019

Investing in Primary Care: A State-Level Analysis

PCPCC | July 2019

A Close Look at PTSD Among Aging Adults

A Close Look at PTSD Among Aging Adults | May 2019

Investing in Primary Care and Dismantling Fee-For-Service

Investing in Primary Care and Dismantling Fee-For-Service | May 2019

Assessing Cognitive Impairment in Older Patients

Assessing Cognitive Impairment in Older Patients | April 2019

Strengthening Diversity in Research Partnerships

Strengthening Diversity in Research Partnerships | April 2019

Related Content

Title Date Source
A Close Look at PTSD Among Aging Adults May 2019 A Close Look at PTSD Among Aging Adults
Investing in Primary Care and Dismantling Fee-For-Service May 2019 Investing in Primary Care and Dismantling Fee-For-Service
Assessing Cognitive Impairment in Older Patients April 2019 Assessing Cognitive Impairment in Older Patients
Strengthening Diversity in Research Partnerships April 2019 Strengthening Diversity in Research Partnerships
Trends In Primary Care Visits November 2018 Health Care Cost Institute
Supporting the Health Care Transition from Adolescence to Adulthood in the Medical Home October 2018 American Academy of Pediatrics
ACOG Committee Opinion:Well-Woman Visit October 2018 Well-Woman Visit
Back to School: Patient Education September 2018 Georgetown University Nursing
New toolkit to Prepare Patient Stakeholders to Work with Research Teams:Developed by Health Innovation Program University of Wisconsin School of Medicine & Public Health September 2018 Health Innovation Program, University of Wisconsin, Wisconsin Network for Research Support
Behavioral Health Services in Primary Care September 2018 American Psychological Association, Center for Psychology and Health

Pages

Title Source Date
A Resilient Primary Care Supported Patients During Summer Surge of COVID:Telemedicine Has Been Key to Maintaining Patients’ Access to Care PCPCC Press Release October 11, 2021
Primary Care & COVID-19: Round 30 Survey Primary Care Collaborative September 30, 2021
Primary Care & COVID-19: Patient Survey:Round 7 Primary Care Collaborative August 5, 2021
Primary Care Stepping Up Involvement in COVID Vaccination Effort, but Future of Primary Care is Uncertain:Four in 10 clinicians Worry That Primary Care Will be Gone in 5 Years PCPCC Press Release July 30, 2021
Primary Care & COVID-19: Round 29 Survey Primary Care Collaborative July 27, 2021
Primary Care & COVID-19: Patient Survey:Round 6 Primary Care Collaborative July 26, 2021
Despite concerns among PCPs, pharmacists have an ‘important role’ in vaccination June 14, 2021
How Medical Jargon Can Make COVID Health Disparities Even Worse NPR May 24, 2021
Primary Care Administering More Vaccines as Mass Immunizations Accelerate:Yet Clinicians Say Their Mental Exhaustion Levels Are at All-Time High PCPCC Press Release April 22, 2021
Primary Care & COVID-19: Round 28 Survey Primary Care Collaborative April 21, 2021

Pages

Title Presenter Date
Exploring Peer Support in Ambulatory Care - Lessons from the Field Janna Murrell, Alice Georgitso, Jim Pantelas , Mary Minniti, Naomi Williams January 24, 2019
Health Care Without Walls: Implications for Primary Care John Bulger, Sunny Ramchandani, Susan Dentzer December 20, 2018
Enhancing Person and Family Engagement with Parent-to-Parent Peer Support Mary Minniti September 25, 2018
Improving Patient/Family Engagement Through Peer Support for Parents of Children with Special Needs Janice Fitzgerald, Mary Minniti, Merilyn Francis September 21, 2018
Shared Principles Connection to Joint Principles Ann Greiner, Christine Bechtel, Douglas Henley, Glen Stream , Lisa Letourneau May 21, 2018
How can the Shared Principles Be Put to Use? Ann Greiner, Douglas Henley, Glen Stream , Lisa Letourneau May 21, 2018
Peer Support: Enhancing Care for Patients and their Families:Co-hosted by the Institute for Patient-and Family-Centered Care Deborah L. Dokken, Joan Forte, Mary Minniti May 3, 2018
Building Partnerships with Patients in Adoption of Choosing Wisely Tools:Hosted the PCPCC Support & Alignment Network Kellie Slate-Vitcavage, Kelly Rand, Mary Minniti April 20, 2018
Webinar Recording: Transforming Clinical Practice by Supporting Patient and Family Decision Making Ann Greiner, Beverley H. Johnson, Daniel Wolfson , Wendy Nickel March 27, 2018
Evidence Report Webinar: The Impact of Primary Care Practice Transformation on Cost, Quality and Utilization Ann Greiner, Bradley Roberts , David Ehrenberger, Yalda Jabbarpour August 16, 2017

Pages

Associated Stakeholders: 

Patients, Families & Consumers

Millennials and Primary Care

Shared Decision-Making

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