Families are given barrier-free access (24 hours a day, 7 days a week, 365 days a year) to the physician via their cell phone
Flexible payment methods to support families with limited financial resources
Creation of support groups for parents going through similar health situations
Patient portal system allows patients and families direct access to medical information including laboratory results, immunization records, and appointment notes, as well as secure e-mail access to correspond directly with the physician
