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Robert Pearl, MD, is a former CEO of The Permanente Medical Group who has written two books on the dysfunction of health care. Mistreated: Why We Think We’re Getting Good Health Care—And Why We’re Usually Wrong focuses on the systemic issues of the healthcare system that result in poor health outcomes. Uncaring: How the Culture of Medicine Kills Doctors & Patients focuses on the culture and how it undermines physician-patient relationships and causes other harm. Christine Bechtel, MA, is the President and Chief Strategist of X4 Health and a longtime patient advocate who runs 3rd Conversation, a national program that helps patients and clinicians see each other in a new light, addressing clinician wellbeing and patients’ experiences. These two will have a conversation in which they will share their insights and lessons about the culture of health care, system design flaws, and the role of relationships in health care.

Panelists:

• Robert Pearl, MD, author of Mistreated: Why We Think We’re Getting Good Health Care—And Why We’re Usually Wrong and Uncaring: How the Culture of Medicine Kills Doctors & Patients
• Christine Bechtel, MA, President & Chief Strategist, X4 Health

Moderator: Ann Greiner, MCP, President and CEO, Primary Care Collaborative

Cost: free
The webinar will be recorded and available on PCC's website within 24 hours following the conclusion of the webinar.