This Webcast from the Agency for Healthcare Research and Quality (AHRQ) will provide an overview of the CAHPS surveys. Speakers will explain how CAHPS surveys focus on patients’ priorities and build on current research in survey development and administration. Speakers will also review recommended guidelines for administering CAHPS surveys and discuss the ways in which organizations are using survey results.
Speakers include:
Caren Ginsberg, Ph.D., Agency for Healthcare Research and Quality, Rockville, MD
Susan Edgman-Levitan, P.A., John D. Stoeckle for Primary Care Innovation, Boston, Massachusetts
Stephanie Fry, Westat, Rockville, MD (Moderator and Speaker)
