Liza Cooper provides leadership for Child and Family Education and the Senior Family Advisor program as part of the Sala Institute for Child and Family-Centered Care at the Hassenfeld Children’s Hospital of New York at NYU Langone. In her role, Liza collaborates with clinicians, young patients, and families to develop unique and meaningful educational resources throughout pediatrics and ensures that patients and families are partners in safety and quality initiatives. With two decades of experience in healthcare, Liza combines social work, program development and health literacy expertise with a deep belief that healing comes from true partnership among patients, families and clinical teams. Liza is a published author and national speaker on the subject of patient- and family-centered care with specific expertise designing innovative education and support programs for newborns, children, families and healthcare professionals that enhance the experience of care.