• Patients/Families involved in quality improvement team
• Educational and/or care management tools offered to patients/families

This practice partners with community-based organizations in the following ways: 

• Practice offers open access, including evening and Saturday hours as well as 24/7 access to an on-call provider
• The practice has quality improvement panels that incorporate families
  • these monthly meetings guide office policy
  • the practice provides stipends for the families involved 
• The practice developed educational materials for patients and families

A comprehensive summary of how this practice partners with patients and families can be found here.