Engaging patients as partners in care: How practice facilitators can support patient engagement

This is the fourth in a series of webinars designed to share AHRQ’s development of tools and resources for training primary care practice facilitators (PFs). Patient engagement is a central element of the PCMH as well as a patient's own experience of their care. PFs can help practices improve how they engage patients by helping practices gather feedback and ideas from their patients, use this information to redesign visits and services to support better patient engagement and an improved patient experience, as well as direct practices to resources that can help them build their capacity in these areas.

This webinar will feature the experiences of a PF who worked successfully with practice leaders and patients to transform diabetes care visits in a primary care practice.  In addition, Cindy Brach will share information on the Health Literacy Universal Precautions Toolkit and how it can support patient engagement work. This webinar is appropriate for practice facilitators, their trainers, and any organization interested in starting a practice facilitation program. 

Please Note: Audio for this event will be streamed through your PC speakers or headphones. This is the default option. If you are unable to listen to the audio broadcast stream through a computer connected to the internet, please join the teleconference using the details below:

Toll Call-in Number: 1-857-232-0156
Access Code: 406972