The Primary Care Information Project (PCIP) is a bureau of the New York City Department of Health and Mental Hygiene (NYCDOHMH) whose main mission is to improve population health through health information technology and data exchange. PCIP can be categorized as a technical assistance provider and subjectmatter expert, helping large and small primary care practices implement prevention-oriented EHR with built-in core functionality (like quality measure calculations, registry functions, and chronic-disease focused clinical decision support). Primary Care Information Project is leveraging electronic health records (EHRs) and Patient-Centered Medical Home to improve the quality of primary care in underserved communities, and to encourage greater awareness to stay healthy among New York City residents. The project focuses on the New York neighborhoods where health disparities are greatest East and Central Harlem, the South Bronx, and Central Brooklyn.
As not all providers are eligible for support from current funding sources, NYC REACH is piloting a fee-for-service model for technical assistance that would be available to all, and subsidized through grants or contracts with their parties if available. Having supported the EHR adoption and Patient-Centered Medical Home recognition of so many practices, PCIP has an interest in seeing other payers invest in them as well. PCIP worked closely with the NYSDOH Patient-Centered Medical Home Medicaid initiative, and helped advise HIP/GHI towards the end of their Patient-Centered Medical Home pilot. PCIP also helped recruit practices for Empire’s Patient-Centered Medical Home initiative, and continues to advise on programs for advancing primary care. PCIP is talking with payers to explore a cross-payer program to support practices in achieving Patient-Centered Medical Home designation, but has found that most payers seem only interested in working with their own subset of patients and developing their own sets of standards and measures.