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Moving Forward with Patient and Family-Centered Care

Institute for Patient-and Family-Centered Care

Monday Nov 3, 2014 12:00 am EST to Thursday Nov 6, 2014 12:00 am EST
Hyatt Regency
575 Memorial Drive
Cambridge, MA 02139
United States

Register for the event

Partnerships with patients and families are critically important as hospitals, health systems, primary care practices, and community organizations seek to achieve the Triple Aim of improving the patient experience and the health of populations, and reducing the cost of care. This seminar provides three and a half days of comprehensive, practical sessions to help administrative leaders, board members, physicians, nurses and other staff, patients, and families collaborate effectively to advance the practice of patient- and family-centered care.

The seminar builds on the recommendations discussed in the Institute of Medicine’s reports, Crossing the Quality Chasm, To Err is Human, and more recently, Best Care at Lower Cost: The Path to Continuously Learning Health Care in America. It offers a timely and valuable learning experience for individuals and teams developing authentic partnerships in medical homes and for those working in Hospital Engagement Networks to meet the goals of the Partnership for Patients initiative to reduce harm and improve transitions of care.

Seminar Learning Objectives

  • Describe patient- and family-centered care and how it can be applied to adult and pediatric inpatient care; primary care, medical home, and other ambulatory care; maternity care; newborn intensive care; mental health care; emergency care; and long-term care.
  • Examine examples of excellence and innovation in partnering with patients and families to improve the experience of care and clinical outcomes.
  • Discuss strategies to change the concept of families as visitors and support family presence and participation.
  • Explore patient- and family-centered approaches to address current priorities in health care—specifically, reducing readmissions, decreasing infections and preventable errors, improving medication management, providing safe care transitions, improving cost efficiency, and enhancing workforce capacity.
  • Define the roles of senior executives in providing leadership for patient- and family-centered change.
  • Discuss how to integrate patient- and family-centered concepts in the education of health care professionals, quality improvement, risk management, patient safety, facility design, HIPAA compliance, evaluation, strategic planning, and the use of information technology to facilitate partnerships with patients and families.
  • Identify strategies for developing and sustaining patient and family advisory councils and other collaborative endeavors with patients and families.
  • Describe the skills necessary for facilitating and sustaining effective change in hospitals, primary care and other ambulatory care settings, and health systems.
  • Discuss approaches to measure patient- and family-centered change.
  • Develop action plans for patient- and family-centered change, individualized for each health system, hospital, or practice.

See the full agenda here.

For hotel information, click here

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