Medicaid ACOs: 3 Ways to Improve Consumer Engagement

A review of Medicaid accountable care organizations in six states shows they all actively engage consumers, but because these efforts vary in format and effectiveness, there is some opportunity for improvement.The review, which the Center for Consumer Engagement in Health Innovation at Community Catalyst details in a new report, says engaging consumers in the design, implementation and oversight of Medicaid ACOs is critical to ensure they achieve their goal of providing“coordinated, person-centered care.”