The missing patient voice in value-based care

By Shannon Muchmore  | May 10, 2016

While healthcare providers are getting ready to implement more value-based payment programs, such as the new Medicare reimbursement system for physicians, regulators are trying to improve and speed up feedback from providers and patients.

Dr. Kate Goodrich, director of the CMS Center for Clinical Standards and Quality, said during a panel discussion at the annual Health Datapalooza conference in Washington D.C. Tuesday that Medicare's new Quality Payment Program was developed by deploying CMS employees into the field, and having them observe providers as they collected and reported data used to determine quality measures.