Care coordination and medical homes improved patient and parent satisfaction with specialty care for children with special needs, according to study findings in Pediatrics.
Alexy Arauz Boudreau, MD, MPH, of Massachusetts General Hospital for Children in Boston, and colleagues analyzed data from the 2009 to 2010 National Survey of Children with Special Health Care Needs survey. Data was based on telephone interviews with parents of special needs children aged 0 to 17 years. The study cohort consisted of 18, 905 children.
More than half of the study cohort was white non-Hispanic and had at least one parent with more than a high school education. Approximately one-third of study participants lived in households with a federal poverty level greater than 400%.
Overall, 9% of children reported their specialty care needs were unmet. Sixteen percent reported that their family usually or always received care coordination without a medical home, while 39% reported receiving care coordination within a medical home.
As the federal poverty level increased, unmet specialty care needs decreased. Across all federal poverty levels, the number of families who reported unmet needs was lowest among those who received care coordination within a medical home. Low-income households were more likely to report unmet specialty care needs compared with high-income households.
Those who received care coordination within and without a medical home were more likely to report unmet specialty care needs compared with families who reported no care coordination. After adjusting for age, gender, race, insurance type, continual insurance throughout the year, financially burdening medical expenses, receiving preventive care in the past year, and primary language spoken at home, study participants who received care coordination without a medical home were one-third less likely to report unmet needs compared with those without care coordination. Parents of children who received care coordination within a medical home were three-quarters less likely to report unmet needs compared with those without care coordination.