Empathy: The Human Connection to Patient Care

What if you could see a thought bubble above every person’s head, telling you what they were thinking and feeling as you walked by?

In this thought-provoking video, The Cleveland Clinic created such a world. They wanted to explore what empathy means, the ability to understand and share in the feeling of another. They believe empathy takes on a new dimension in a hospital and health care, where there is the push and pull of health and sickness — and where giving and receiving care happens every day.