Highmark Blue Cross Blue Shield West Virginia has teamed up with the Partners in Health Network (PIHN) to offer a patient-centered medical home (PCMH) program to approximately 8,000 Highmark West Virginia members throughout the state of West Virginia.
Working together, the PCMH team will manage a patient's overall care — everything from routine physicals to medical testing to wellness activities aimed at preventing or managing serious illness. By closely coordinating care and assisting patients and their families with their treatment options, PCMH results in the provision of the "right care" at the "right time" and in the "right place." The focus is on helping patients remain healthy and managing their illnesses. Other important components of PCMH are better patient education, more technology use to share records and more efficiency in ordering prescriptions and exchanging important patient information.
In the pilot program:
In the pilot program: