Effective Partnerships for Enhancing Medication Safety and E-tool Use: Performance Metrics that Guide Patient-Centered Care

Hosted by the PCPCC Support & Alignment Network

What activities "count" towards meeting the PFE Performance Metrics and how can you reach these goals without adding more to your plate? We've got answers! 

Join us for Part 2 in our series on PFE Performance Metrics as we present a comprehensive overview of Medication Management, Support for the Patient and Family Voice, and E-tools! This event is designed to help PTNs, clinicians, quality improvement staff, and other healthcare professionals better understand the PFE Metrics and its application in practice settings.

TCPI National Faculty member, Randy Fenninger and patient advisor, Bryant Campbell, will share their personal and professional experiences about how the patient and family voice strengthens approaches to medication management and patient adoption of e-tools. Practice exemplars, tools and resources will be highlighted!

*This webinar is free-of-charge and is supported by Grant Number 1L1CMS-331478-01-00 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided in this webinar are solely the responsibility of the presenters and do not necessarily represent the official views of HHS or any of its agencies.

Bryant Campbell

Patient and Family Advisor, Providence Medical Group
Bryant Campbell has been a Patient and Family Advisor for over five years at Providence Medical Group in Portland, Oregon. He has helped develop patient-centered medical home processes, procedures, and animated media communications. Bryant has a chronic condition that requires ongoing self-management in order to maintain and enhance his wellness. He understands the important role that his health care team, family, and community play in supporting his health goals. read more

Mary Minniti, BS, CPHQ

Senior Policy and Program Specialist, Institute for Patient- and Family-Centered Care
Mary Minniti is a Certified Professional in Healthcare Quality and has over 30 years experience in the field. She joined the Institute for Patient- and Family-Centered Care in 2011 and works as a Senior Policy and Program Specialist. She was lead author on a Robert Wood Johnson Foundation funded report, Individual and Family Engagement in the Medicaid Population: Emerging Best Practices and Recommendations and IPFCC’s publication: Essential Allies Patient, Resident, and Family Advisors: A Guide for Staff Liaisons. read more

Randy Fenninger, JD

Chief Executive Officer, National Blood Clot Alliance
Randy has been the Chief Executive Officer of the National Blood Clot Alliance (NBCA) located in Vienna, Virginia for the past two years. His interest in patient and family engagement began when his daughter was hospitalized for surgery and was physically lost by hospital staff between her room and the OR. It was then that he realized that patients need an advocate at all times. Randy's own medical experience with bilateral pulmonary embolisms, Factor V Leiden and becoming a lifetime anticoagulant patient further cemented his desire to make sure that patients are recognized as the true "customer" of the health care system. Critical elements such as timely, accurate diagnosis in the emergency room and proper hospital discharge planning and education were missing elements in his hospitalization. read more
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