Understanding the Impact of a Public Health Crisis on Physical and Behavioral Healthcare Providers; HHS Region 8

Providing physical or behavioral healthcare to others during the global health pandemic can lead to increased levels of stress, fear, anxiety, burnout, frustration, and other strong emotions. It is imperative that physical and behavioral healthcare providers recognize personal signs of mental fatigue, are given supports in their organization to ensure continued productivity and quality care, and are provided with tools to learn how to cope and build resilience. This training series has been developed to encourage self-care and to assist in building resilience among physical and behavioral healthcare providers amid the global health pandemic.

Access the free toolkit: Building Resilience Among Physical and Behavioral Healthcare Providers During a Global Health Pandemic

Registration is free and required. Register for any/all sessions of this series. The series is available for individuals residing in Heath and Human Services (HHS) Region 8 (CO, MT, ND, SD, UT, and WY).

Session Four

Research indicates that, although efforts to promote resilience at an individual level are important, addressing characteristics of the external environment are at least as important. Absence of organizational and leadership support for provider distress during COVID-19 may adversely impact organizational resilience, patient safety, and staff retention. Providers cannot sustain their own well-being without the support of their leadership. Targets for improvement at the organizational level include ensuring:

1. Organizational efficiency through identifying inefficient workplace processes.
2. A transformational work culture.
3. Correction of any negative leadership behaviors.

Trainers: Robin Landwehr, DBH, LPCC, NCC & Per Ostmo, BA