Exploring Peer Support in Ambulatory Care - Lessons from the Field

Exploring Peer Support in Ambulatory Care - Lessons from the Field

Thursday, January 24, 2019 | 12:00 p.m. – 01:00 p.m. Eastern Time 

PCPCC presented a virtual panel discussion to learn valuable lessons from various peer support programs in healthcare and gain insights from patient, family, clinician, and program coordinators in the field. By utilizing known resources, expertise, values, skills, perspectives, and proficiencies, peer support can help improve ambulatory care when one experienced individual facilitates the development of another. By enhancing patient knowledge and care coordination, peer support programs also help minimize adverse patient occurrences and maximize quality of care.

During this webinar, the speakers provided practical information about peer support and its impact on the health care team through their personal and professional stories. They also discussed peer support to produce better outcomes for participating individuals and the organization.

 

 

Janna Murrell

Assistant Executive Director , Raising Special Kids
Janna Murrell became a volunteer with Raising Special Kids in 1998, after experiencing firsthand the value of Parent to Parent support when her son was diagnosed with cerebral palsy. Over the years, she has filled a number of important roles within the organization. She currently serves as the Assistant Executive Director and is a Credentialed Peer Parent Support Partner.  read more

Alice Georgitso

Stanford Health Care
Alice Georgitso, MPH, is a heart transplant recipient, following lifelong medical care to treat congenital heart disease from the age of 4 weeks old.  Alice serves on the Adult Congenital Heart Disease (ACHD) Patient and Family Advisory Council at Stanford Health Care, where she assisted in starting Stanford’s ACHD Peer-to-Peer Program, and now serves as a Mentor to ACHD patients awaiting organ transplantation. Alice hopes her personal and professional experience can empower others to also live an enriching life in spite of health challenges. read more

Jim Pantelas

Jim Pantelas is a 13 year, late-stage lung cancer survivor, the father of three young daughters and a veteran. Since his diagnosis, he has been active in a variety of roles in research and healthcare settings. He has significant experience in peer support in the adult lung cancer world and in the pediatric cerebral palsy world. He is involved at the national level on many initiatives including as  PCORI Ambassador and as a member of the Leadership Panel Lung Cancer Research Foundation, a non-profit lung cancer support and research organization. He represents the patient perspective in their research funding efforts.   read more

Mary Minniti, BS, CPHQ

Senior Policy and Program Specialist, Institute for Patient- and Family-Centered Care
Mary Minniti is a Certified Professional in Healthcare Quality and has over 30 years experience in the field. She joined the Institute for Patient- and Family-Centered Care in 2011 and works as a Senior Policy and Program Specialist. She was lead author on a Robert Wood Johnson Foundation funded report, Individual and Family Engagement in the Medicaid Population: Emerging Best Practices and Recommendations and IPFCC’s publication: Essential Allies Patient, Resident, and Family Advisors: A Guide for Staff Liaisons. read more

Naomi Williams

Naomi Williams is a mother on a mission to help families and caregivers navigate life with differently-abled kids. She believes kids with special needs can and should lead an exceptional life. Educational and professional experiences have served Naomi well, yet it’s her personal experiences that give her impressive credentials the street cred. She has served as a peer mentor and is passionate about empowering others to become their best. read more
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