Better Together: Changing the Concept of Families as "Visitors" in Hospitals

Webinar Description:
Family members who are present and participate in decision-making and care of their hospitalized loved one contribute to better safety and outcomes, greater patient satisfaction, and reduced rates of readmissions. Join this webinar to explore IPFCC’s campaign, Better Together: Partnering with Families, and learn about the rationale, tools, and support that will help you change restrictive visitation policies

Webinar Objectives:

• Define the difference between viewing families as “visitors” and families as partners in care
• Discuss strategies for involving leadership and frontline staff in changing policy and practice
• Hear about the experience of NYC public hospitals in implementing Better Together
• Identify ways to use the materials included in IPFCC’s “Better Together Toolkit”

Who Should Attend:

• Patient and family advisors/leaders 
• Administrative and clinical leaders 
• Physicians, nurses, and other staff
• Coordinators responsible for implementing patient- and family-centered initiatives
• Patient experience/patient relations personnel
• Risk and safety personnel
• Quality improvement personnel
• Human resources personnel
• Staff educators