Join us for the September Workshop to hear from Pomona Valley Hospital Medical Center's Patient Family Advisory Council. Wray Ryback and Margaret High will join us to provide information on their Patient Family Advisors (PFA) and their participation in hospital committee structure including Palliative Care, Emergency Preparedness, Patient Satisfaction, ED Customer Service and Falls Task Force. They will share input from both PFA and Committee members regarding impact of PFA committee membership.
Participants will:
1) Learn how to choose and place a PFA in hosptial committees
2) Learn how to outreach to more committees, work groups
3) Understand importance of patient and family input in hospital committee structure