Each practice commits to recruiting 2 to 3 patients to be full members of their Quality Leadership Team. The patient(s) give guidance and direction in the best approaches to improving care using the Institute for Healthcare Improvement's (IHI) Triple Aim as a guide for what care should be.
Partnership Activities:
Practice convenes patient & family focus groups
Patient/family satisfaction surveys
Patients & families involved in practice governance
Patients/Families involved in quality improvement team
Patients/families involved in practice redesign
Educational and/or care management tools offered to patients/families
