Horizon Blue Cross Blue Shield of New Jersey’s Patient-Centered Medical Home Program

Horizon Blue Cross Blue Shield of New Jersey is transforming and improving New Jersey’s health care delivery system by collaborating and developing solutions to create a health care system marked by high-quality care, a better patient experience and improved affordability.

In 2011, Horizon BCBSNJ, the New Jersey Academy of Family Physicians and the leadership of eight primary care practices collaborated to launch New Jersey’s first comprehensive, state-wide PCMH Program. Horizon BCBSNJ’s PCMH Program is New Jersey’s largest PCMH initiative. To help improve quality outcomes and patient experience, doctors, nurse care coordinators and practice staff work as a team to improve care coordination for Horizon BCBSNJ members within their practices. Horizon currently has more than 900 patient-centered-care practices with more than 3,700 doctors. 

On January 1, 2015, Horizon will join other Blue Cross Blue Shield organizations in offering covered members access to patient-centered programs in other states. For more information on the expansion of the Blue Cross Blue Shield PCMH program click here. 

The purpose of Horizon BCBSNJ's patient centered practices is to provide patients with more coordinated and personalized care, including:

• A care coordinator who provides additional patient support, information and outreach.
• Wellness and preventive care based on national clinical guidelines.
• Extra wellness support and education.
• Active patient monitoring and communication from the doctor and care coordinator.
• Active coordination of a patient's care with specialists and other providers.