This seminar is perfect for you if you’ll be managing the preparation of an NCQA health plan survey, leading the readiness evaluation team, or teaching others about NCQA’s Web-based survey process, the Interactive Survey System (ISS). Participants will take part in a hands-on demonstration and learn how to navigate through the ISS tool. You will receive step-by-step instruction from NCQA faculty on everything from organizing the document library to managing administrative functions.
NOTE: This seminar does not discuss standards related to NCQA products, certification or recognition programs.