November 13 | WebinarAbout the ProgramNCQA developed the Distinction in Patient Experience Reporting for the PCMH 2011 Standards to help practices capture feedback through the new CAHPS PCMH Survey. The survey assesses patient access, communication, coordination, whole person care/self-care and management support. Join us for a thorough review of CAHPS PCMH Survey. Upon completion of this session, participants will be able to: 1. Describe why patient experience is measured 2. Explain why an organization should use CAHPS PCMH 3. Identify the benefits of using CAHPS PCMH 4. Use the data within organizations Faculty:David Keller, MDClinical Professor of Pediatrics and Senior AnalystCenter for Health Care Policy and ResearchCommonwealth MedicineUMass Medical SchoolSarah ScholleVP, ResearchNCQAPeggy Reineking,Director, Physician Recognition ProgramsNCQADate, Time & Webinar FeesTuesday, November 13, 2012 2:00- 3:30 PM ET Registration Fees: Regular Registration Fee: $239 Continuing EducationIn support of improving patient care, the National Committee for Quality Assurance (NCQA) is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team. NCQA designates this live educational activity for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This educational activity is approved for 1.5 nursing education contact hours.