Small Practice Strategies for Incorporating the Patient and Family Voice into Practice Transformation

The webinar provides practical ideas for incorporating patient and family perspectives within small practices.

Mary Minniti, BS, CPHQ

Senior Policy and Program Specialist, Institute for Patient- and Family-Centered Care
Mary Minniti is a Certified Professional in Healthcare Quality and has over 30 years experience in the field. She joined the Institute for Patient- and Family-Centered Care in 2011 and works as a Senior Policy and Program Specialist. She was lead author on a Robert Wood Johnson Foundation funded report, Individual and Family Engagement in the Medicaid Population: Emerging Best Practices and Recommendations and IPFCC’s publication: Essential Allies Patient, Resident, and Family Advisors: A Guide for Staff Liaisons. read more

Mary Reeves, MD

TCPI National Faculty, First Street Family Health
Dr. Mary Reeves is a Family Medicine physician. She spent her 22 clinical practice years at First Street Family Health (FSFH), a 4-doctor independent practice serving a rural population in the central Colorado mountains. Salida, Colorado is a small town (pop. 5300) that has a critical access hospital; the only hospital for 1 hour in any direction and is 2-3 hours from tertiary care. FSFH started its transformation journey as part of the Comprehensive Primary Care Initiative (CPCI) in 2011. By coordinating patient care, we were able to reduce emergency room visits by 22% in 1.5 years despite verall growth in our practice. Implementing Team Based care strategies opened access, improved office efficiency and morale and increased revenue.  read more
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