Quality Payment Program Readiness: Integrating PFE Strategies to Accelerate Performance
Consumer advocate and co-founder, X4 Health
Christine Bechtel is a longtime consumer advocate and the co-founder of X4 Health, a purpose-driven organization that uses social impact design to solve problems that matter. 3rd Conversation is one of X4’s programs. Christine has been involved with PCC since its earliest days, having co-chaired a number of PCMH-related working groups. She helped facilitate the development of the Shared Principles of Primary Care across 300 stakeholders on behalf of the PCC. She also spent 18 months working with a primary care practice where she helped its leaders establish a culture of patient- and family-centered care and professional satisfaction. Christine’s previous positions include leadership roles at the National Partnership for Women & Families, the eHealth Initiative, the American Health Quality Association, and AARP.
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Chief Improvement Catalyst, X4 Health
Jennifer Sweeney, M.A., ACC, harnesses her passion for catalyzing change to help both health care organizations and individual health care leaders enhance existing strengths and improve organizational effectiveness and leadership capacity. She serves on the Virginia Hospital Center’s Patient and Family Advisory Council, the American College of Physicians’ Advisory Board for Patient Partnership in Healthcare and sat on the Joint Commission’s Patient and Family Advisory Board for more than six years.
Jennifer is a frequent speaker on health care issues, with a particular focus on consumer stakeholder engagement strategies, and has collaborated with others to publish a variety of articles focused on patient and family engagement and patient- and family-centered care.
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