Patient Portals and Primary Care: What Use of a Portal Could Mean for Your Patients

On October 2, 2019, PCPCC hosted the webinar, "Patient Portals and Primary Care: What use of a portal could mean for your patients" in which Mary Reed, DrPH, research scientist at the Kaiser Permanente Northern California Division of Research presented findings from some of her latest research on patient portal use. She was joined by Lisa Letourneau, MD, MPH, an experienced physician and public health advocate to hear the physician perspective on the findings, as well as Rosalin Cox, a patient who was involved in conducting the research. The three discussed what these findings mean for different stakeholders and the importance of patient-centered research.

Lisa Letourneau, MD, MPH, FACP

Dr. Letourneau is an experienced physician and public health advocate who brings extensive experience leading large-scale improvement initiatives and will serve as a contracted consultant for the project assisting with clinical direction, clinician engagement, and advancement of PFE and Choosing Wisely tools clinical practices. In her former role leading Maine Quality Counts, a regional health improvement collaborative, Dr. Letourneau led several multi-stakeholder improvement efforts, including the multi-payer Maine Patient Centered Medical Home Pilot, the Maine Aligning Forces for Quality (AF4Q) initiative, and the Northern New England Practice Transformation Network. read more

Mary Reed, DrPH

Kaiser Permanente
Mary E. Reed, DrPH, is a research scientist at the Kaiser Permanente Northern California Division of Research. Her research interests include health information technology and health care delivery organization and their effects on clinical care, quality, and costs; and patient knowledge, attitudes, and decision making with respect to health insurance. She received her DrPH at the School of Public Health at the University of California, Berkeley, and completed a post-doctoral fellowship at the Institute of Health Policy Studies at the University of California, San Francisco. read more

Robert Dribbon

Strategy and Innovation, Merck
Executive Committee Liaison to the Board of Directors of the Primary Care Collaborative  read more
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