Clinicians and Patients: Natural Partners in Identifying the Right Care (Quantifying Total Cost of Care)

As patients encounter rising costs for health care services, there are new opportunities for clinicians to work with patients to understand how informed referrals and shared decision-making can improve patient experience. Too often, clinicians don't have information on the relative cost of health care services or facilities. In an effort to work toward standardization and enable comparisons, the Network for Regional Healthcare Improvement (NRHI) recently completed an 18 month pilot to produce total cost of care and resource-use data in 5 regions. Multi-payer claims data was used by physicians in participating regions and a physician leadership seminar was held to educate, engage, and create a peer support network for effective use of data to drive practice transformation. This webinar featured program results and a provided a summary of the next phase of NRHI's innovative work in this space.