The Quick Start Guide provides clinicians and practice staff with five simple steps for implementing the warm handoff strategy in the office setting, and resources to encourage patient participation.
The go-to resource for latest updates and background information on the Quality Payment Program (QPP) from the Centers for Medicare and Medicaid Services (CMS).
Transformational improvement in our healthcare system needs to be informed by the voice of the customer. Learn from national expert Christine Bechtel about the value of engaging patients and families in this quick 5-minute video.
Patient portals are becoming more prevalent, as healthcare providers, payers, and patients become more comfortable with their use. A 2017 survey found that 82% of patients reported having logged into their provider’s patient portal at least once – a drastic change from a similar 2013...
Patient Portals: How can they impact primary care?
This peer-reviewed report on health care transition for pediatric to adult health care includes a process for transition preparation, planning, tracking, and follow-through and is based on more than two decades of evidence-based research. A special focus is placed on young adults with special...
This document outlines how patient and family engagement activities can improve health outcomes and achieve TCPI program-specific metrics, which align with quality payment program standards. Links to additional resources for a deeper dive are also provided.
Northern New England Practice Transformation Network
The Mayo Clinic Shared Decision Making National Resource Center provides decision aids and decision-making techniques. Tools are available for specific conditions and in English and Spanish.
AHRQ’s SHARE Approach is a five-step process for shared decision-making. Fact sheets, learning modules, videos, success stories, webinars and marketing materials are available.
This document guides the creation of a six-step action plan for collaboration with patients and families in primary care practices or Practice Transformation Networks (PTN).
Five recorded learning network calls lead by a pediatric quality improvement expert showcasing pediatric practices that have improved asthma care quality, and links to supplemental resources (some in Spanish).
About this Guide:
When patients and families build partnerships with their health care team – such as doctors, nurse practitioners, nurses and clinic staff - to improve health care, everyone benefits! This guide will help you decide if you want to partner with your health care team as...
This document provides practical tools, resources, and strategies to test different patient and family engagement approaches and determine the best fit for your primary care practice.
American Academy of Pediatrics, National Resource Center for Patient/Family-Centered Medical Home
In November 2016, PCPCC offered a special one-day training for patient advisors, family caregivers and their clinician partners. This page contains presentation slides from the sessions, and highlight tools and strategies for implementing patient and family engagement strategies.
Below are resources from seminars and trainings, for PAC staff, leaders, and patient advisors at San Francisco Health Network Primary Care. Find more additional information here!