The Quick Start Guide provides clinicians and practice staff with five simple steps for implementing the warm handoff strategy in the office setting, and resources to encourage patient participation.
Transformational improvement in our healthcare system needs to be informed by the voice of the customer. Learn from national expert Christine Bechtel about the value of engaging patients and families in this quick 5-minute video.
Patient portals are becoming more prevalent, as healthcare providers, payers, and patients become more comfortable with their use. A 2017 survey found that 82% of patients reported having logged into their provider’s patient portal at least once – a drastic change from a similar 2013...
Patient Portals: How can they impact primary care?
This peer-reviewed report on health care transition for pediatric to adult health care includes a process for transition preparation, planning, tracking, and follow-through and is based on more than two decades of evidence-based research. A special focus is placed on young adults with special...
The toolkit contains educational materials and training templates for effectively engaging patient advisors in research projects. Materials can be tailored for each research project.
Health Innovation Program, University of Wisconsin, Wisconsin Network for Research Support
This document outlines how patient and family engagement activities can improve health outcomes and achieve TCPI program-specific metrics, which align with quality payment program standards. Links to additional resources for a deeper dive are also provided.
Northern New England Practice Transformation Network
Five modules and links to a wide-range of resources for moving patients forward on the patient activation continuum. The tools are listed by category, and include Activation, Communication, Decision Aids, Self-Management and Shared-Decision Making.
AHRQ’s SHARE Approach is a five-step process for shared decision-making. Fact sheets, learning modules, videos, success stories, webinars and marketing materials are available.
This learning module reviews common causes of medication nonadherence and how your practice can establish a standrd process to address them. 0.5 CME credits from the AMA are available upon completion.
Learning module highlighting steps for developing and implementing health coaching models within practices offered by American Medical Association STEPS Forward. Participants can earn 0.5 CME Credits.
This document guides the creation of a six-step action plan for collaboration with patients and families in primary care practices or Practice Transformation Networks (PTN).
Five recorded learning network calls lead by a pediatric quality improvement expert showcasing pediatric practices that have improved asthma care quality, and links to supplemental resources (some in Spanish).
About this Guide:
When patients and families build partnerships with their health care team – such as doctors, nurse practitioners, nurses and clinic staff - to improve health care, everyone benefits! This guide will help you decide if you want to partner with your health care team as...
This document provides practical tools, resources, and strategies to test different patient and family engagement approaches and determine the best fit for your primary care practice.
American Academy of Pediatrics, National Resource Center for Patient/Family-Centered Medical Home
In November 2016, PCPCC offered a special one-day training for patient advisors, family caregivers and their clinician partners. This page contains presentation slides from the sessions, and highlight tools and strategies for implementing patient and family engagement strategies.
Below are resources from seminars and trainings, for PAC staff, leaders, and patient advisors at San Francisco Health Network Primary Care. Find more additional information here!