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Addressing Health Literacy Through Patient and Family Engagement

This webinar shared the story of a Patient Advisor and practice representative who worked together on health literacy issues within their primary care clinic. Attendees also shared their experience and perspectives and asked engaging questions.

 

Talking with Caregivers about Overuse: A Guide for Clinicians

This webinar covers factors facing conversations about overuse with patients and caregivers, and provides specific tools and strategies for improving the outcome of those conversations. 

Supporting the Health Care Transition from Adolescence to Adulthood in the Medical Home

This peer-reviewed report on health care transition for pediatric to adult health care includes a process for transition preparation, planning, tracking, and follow-through and is based on more than two decades of evidence-based research. A special focus is placed on young adults with special health care needs (SHCN) and families.

Peer Support: Enhancing Care for Patients and their Families

This webinar provides an overview of Peer Support services, highlights an organization actively connecting families of children with special needs, and reviews a number of resources available for clinics and families.

Rural Care Coordination Toolkit

The toolkit is designed to help rural communities identify and implement a care coordination program. It also provides links to resources and best practices.

Interventions to Improve Patient Safety in Primary Care Settings by Engaging Patients and Families

This comprehensive guide provides primary care practices with four strategies that they can adopt to improve patient safety and engagement.

Patient Activation Reference Guide

Five modules and links to a wide-range of resources for moving patients forward on the patient activation continuum. The tools are listed by category, and include Activation, Communication, Decision Aids, Self-Management and Shared-Decision Making.

Mayo Clinic: Shared Decision Making National Resource Center

The Mayo Clinic Shared Decision Making National Resource Center provides decision aids and decision-making techniques. Tools are available for specific conditions and in English and Spanish. 

5 Essential Steps of Shared-Decision Making: The SHARE Approach

AHRQ’s SHARE Approach is a five-step process for shared decision-making. Fact sheets, learning modules, videos, success stories, webinars and marketing materials are available. 

Teach-Back Intervention to Explain Medical Information Clearly

The Quick Start Guide provides clinicians and practice staff with five simple steps for implementing the teach-back approach in the office setting. 

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