Standards of Excellence™: Learn the Elements of Care Coordination
Amy Nguyen Howell, MD, MBA, CAPG
CAPG's Standards of Excellence™ is an annual, comprehensive survey of capitated, coordinated care infrastructure for CAPG's accountable physician organizations. SOE^® has become an industry standard in measuring the tools required for sophisticated healthcare systems to deliver accountable and value-based care in the physician practice setting. You'll learn how to fully equip your organization with the elements of care coordination in order to achieve the quadruple aim.


Capitated Risk Contracts: Must-Have Provisions
Stephen Linesch, CAPG

You'll learn the typical provisions found in physician organizations' capitated risk agreements.  What do you need to include? What common pitfalls should you avoid when contracting with health plans?

Practice Transformation:  Getting Everyone on the Team to Practice at the Top of Their License
Russell Kohl, MD, 2.0 Healthcare

Primary care in our country faces serious challenges. Many primary care physicians struggle to ensure that their patients receive prompt access to care, consistently high-quality chronic and preventive services, and coordination of care.  CAPG has developed a practice transformation program to support clinician practices through collaboratives and organizational support that facilitate practice transformation. Learn how to move from a volume-based practice toward a value-based, person-centered healthcare delivery model. 

Risk Adjustment and Population Health Management
Scott Howell, DO, MPH, TM, CPE, Heritage Provider Network
To prepare for population shifts caused by the Accountable Care Act provisions, physician organizations taking risk will need to develop population health strategies that assess financial exposure and estimate risk-based reimbursement. These groups/systems need to predict how much health care will cost for those insured members with the most healthcare needs, which makes the task of mitigating those costs even more difficult. Learn the ABCs of HCCs (Hierarchical Condition Categories) to achieve more accurate risk adjustment factor (RAF) scores.

Essentials of Effective Communication for Leadership 
Tom Gordon, Cedars-Sinai Medical Center
Some people are born leaders, exuding a natural confidence and demonstrating an innate ability to encourage and nurture those around them. However, most leaders learn by example.  Learn the essential components of effective communication from a true expert in the healthcare industry.  What communication skills do you need as a leader to influence your executive team to do what's right and needed for the patient?  How do you best lead physicians in this era of payment reform?